Sonia is an award-winning Banking Support Professional with great experience in Customer Service Relations. She also possesses strong operational & management reporting skills.
Her experience involved supporting the relationship manager by handling the bank’s high network clients. She has an eye for detail and has demonstrated her ability to multi-task and being resourceful in completing projects.
At a foreign bank, Sonia was awarded with Certificate of Appreciation - NRI for Outstanding Performance and Lasting Contribution. She also won the Top International Personal Bank (IPB) Referral Award at the bank and was even featured in the Newsletter.
Sonia received her MBA (Finance) from Institute of Management Studies at Indore, India and completed her accounting studies at the Institute of Coast and Works Accountants of India. She is a Singapore Permanent Resident.
Adrian is a result-oriented, dependable, formerly airline professional who is experienced in airline customer service (inflight Service) and airport ground operations in Singapore, Indonesia and Thailand.
He excels in fast paced environment as well as motivating staff to increase productivity and company profitability.
He works well independently and as part of a team and committed to excellence. Adrian is also passionate about training, especially in the area of Customer Service.
DT is a Committed and caring Customer Service Professional who love to delight customers. Proven skills in resolving problems, attending to inquiries and handling customers tactfully. Demonstrates empathy, patience, friendliness and professionalism. With his approachable personality, Daniel easily builds rapport with customers and is able to handle customers from different cultures and backgrounds, making them feel valued.
Experience in sector like Hospitality, Retail, Telecommunication and F & B.